Despite my previous complaints about Celcom such as these,
I had actually stayed with it.
I'm so used to Celcom that I don't really want to switch telco.
I have been a loyal customer of Celcom for more than 10 years.
I was hoping that they will do something to make things better.
But last night, I had the final straw.
I was at the Celcom's so-called "exclusive" store at One Utama when I met the rudest salesperson in my life.
I had actually wanted to buy a new phone there. It was a top range model which costs over RM2,000.
The salesman, a young Chinese man, had not only refused to help me with the purchase but spoke to me as if I owe him some money.
Who the fuck does he think he is?
I was wondering what kind of training did Celcom gives to its people.
If they can't even train their people to at least be polite to their customers, then no wonder that their other services have become so bad now.
The ugly episode at the Celcom store really ruined my whole day.
I had wanted there and then to go to a Maxis or Digi store to get the new phone and package but it was already a bit late.
I will do it later today.